When our behavior is criticized or questioned, it can feel like a personal attack. To counter the feeling, view the feedback as an opportunity to make more informed choices about how you are perceived by others. In some circumstances, the feedback may say more about the person delivering it than it does about you. But it’s typically best to simply thank the feedback provider for his or her comment and offer your assurance that you will consider it further.
Here’s what to do if you receive negative feedback:
Keep in mind that giving feedback can be an uncomfortable experience, too. Someone cares enough about you and your performance to be uncomfortable themselves. Feedback is generally offered when the feedback provider feels that you can benefit from his or her observations. Try to remain engaged and receptive to the comments. This demonstrates your willingness to take the feedback seriously.
Always remember: Feedback is a gift if you choose to accept it the right way.
Do you need to offer feedback to someone else? Learn 7 tips for providing feedback effectively from the Dardis Communications blog.