1. Speak with clarity. When you try to cover too much information, you may be misunderstood and you’ll likely waste time. Try to relay your point in the shortest way possible, whether you’re writing an email or in a meeting. Review your talking points ahead of time to make sure you don’t deviate.
2. Use technology wisely. There are instances when meeting in person is more effective than sending an email and vice versa. Face-to-face meetings are better suited for complicated or sensitive topics.
3. Ask questions. Try to ask at least two insightful questions in each meeting. According to Kevin Daum at INC.com, this will help you understand what is being said and keep everyone engaged.
4. Remove negative emotions. Letting your emotions dictate a conversation can hinder important messages. If you are upset, take a few minutes to breathe before you approach the situation.
5. Practice Closure. Conversations left open are vulnerable to misunderstandings. Close each interaction definitively: Define next steps at the end of a meeting and send confirmation when you receive an email. These measures ensure that everyone is on the same page.
When you communicate effectively, you earn respect and improve efficiency in your office. Practice these skills in a Leadership Presentation seminar.